Privacy Policy
Effective date: November 2026 · Operator: Home Remodeling Solutions LLC
This Privacy Policy explains how Home Remodeling Solutions LLC (“we,” “us,” or “our”) collects, uses, and shares information when you use mybathcost.com (the “Site”). The Site helps homeowners request a free in-home estimate for a bath remodel in the Tri-Cities, Washington area and surrounding areas of Washington and Oregon.
Information we collect
When you use the project planner or contact us, we may collect:
- Your ZIP code
- Quiz answers about your project (which bathroom, project type, upgrades, layout preferences, timeline, whether you own the home, and home type)
- Your name, email address, and phone number
- A consent record, including the consent text shown to you and the time you submitted
- Ad tracking parameters from the link you used (such as UTM fields), when present
- Basic technical information your browser sends automatically (such as IP address, browser type, and pages visited), which our hosting provider may log for security and reliability
We do not collect health information. The Site is not directed to children under 13, and we do not knowingly collect information from children.
How we use your information
We use the information you provide to:
- Confirm that we serve your area
- Prepare and follow up on your free in-home estimate request
- Contact you by call or text (including automated dialing technology or prerecorded messages, where you have consented) about your estimate and related offers
- Respond to questions you send us
- Improve the Site and measure whether our advertising is working
- Meet legal, security, and recordkeeping obligations
Consent to marketing calls or texts is not a condition of purchase. You may opt out of marketing texts by replying STOP. Other reasonable opt-out requests will also be honored.
How we share information
We do not sell or resell leads. We share information only as needed to operate the Site and fulfill your request, including with:
- Cloudflare — website hosting and security
- FormSubmit — delivering your form submission to us by email
- Meta (Facebook / Instagram) — when we run ads; a Meta Pixel may be added later so we can measure ad results. We do not send your quiz answers, name, email, phone, or ZIP to Meta as event details
We may also share information if required by law, to protect our rights or safety, or with professional advisors under confidentiality. If our business is transferred (for example, a sale or reorganization), your information may transfer as part of that transaction, subject to this policy or a successor notice.
Cookies and similar tools
The Site may use essential cookies or similar tools needed for the Site to work. If we enable a Meta Pixel or other analytics, those tools may set cookies or collect limited technical data about visits. You can control cookies through your browser settings. Disabling cookies may affect some Site features.
How long we keep information
We keep estimate-request and consent records for as long as needed to follow up on your project, handle questions or disputes, and meet legal and business recordkeeping needs. We then delete or de-identify the information when it is no longer needed, unless a longer retention period is required by law.
Security
We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and requests
You may request access to, or deletion of, the personal information we hold about you by emailing help@mybathcost.com. Please include enough detail for us to verify and locate your request. We will respond within a reasonable time. Marketing text opt-out: reply STOP. You may also call or text (509) 571-6007.
Washington and other state rights
Depending on where you live, you may have additional rights under state privacy laws. Washington residents and others may contact us at the email above to exercise available rights. We will not discriminate against you for making a privacy request.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top will change when we do. Continued use of the Site after an update means you accept the revised policy.
Contact
Home Remodeling Solutions LLC
Email: help@mybathcost.com
Phone: (509) 571-6007
This page is a plain-English draft for attorney review before accepting live requests. It is not legal advice.